Spotlight Driver: November
I would like to nominate Constance B. We have worked with Constance since our MS Carriers days, so her actual hire date isn't listed in the system. I know it has been a long time!! She has -36 risk points and 100% on time service. Constance really went above and beyond in a traumatic situation that occurred in mid November.
Constance was traveling along Highway 72 just outside of Corinth MS. She came across an accident involving another Swift driver. The cab of his truck was in the median, but the trailer was blocking the highway. She called 911 and got into the truck with the injured driver. We discovered that he had actually had a stroke and this is what caused him to crash. He was coherent, but not fully aware of what had happened and what was going on. Constance, stayed in the truck with him until the paramedics and state troopers arrived. She comforted him, held his hand, and even cleaned him up some. All the while, she was on the phone with the injured driver's driver leader. She gave us an update on the entire situation, including the driver's condition and where he would be transported to and the condition of the truck and trailer and where it would all be towed. She worked with the tow service, as well as the state troopers and paramedics.
Constance really went above and beyond in this situation. It comforted us in the office, knowing that she was there with the injured driver to assist him. I know I would want someone to help my loved one if they were in that situation.